Never miss a delivery again with PigeonBox.
The most convenient way to pick up packages is now in Vancouver. It's easy as shop, ship, grab.
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Why PigeonBox?
Online shopping is fantastic right up to the point where you actually receive your order. E-Commerce is seamless and secure from purchase to payment, but physically retrieving your packages? Dreadful. PigeonBox makes the final step of online shopping just as convenient as the rest. Just set your shipping address as a PigeonBox location, then pick up your package with the code sent to your phone.
Protect your packages
Pick-up on your own schedule
Keep your home address private
Reduce your carbon footprint
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What people say
Josue Santo
Computer Engineer
When I ship my GPUs to PigeonBox I know the delivery guy can’t frisbee it onto my doorstep. Thank you PigeonBox.
Xiangxian Li
Designer
I send my Chanel and Bottega Veneta through to PigeonBox because I know there’s no chance they’ll be stolen.
Anonymous
Shopping Enthusiast
When I order embarrassing objects online I can’t have my neighours seeing those shipments on my doorstep. PigeonBox is a privacy godsend.
Get your first delivery on us!
Pricing
Pay-as-you-Go
$3/order
48 hours to pick-up
$5/day overdue charges
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Recommended
Unlimited
$9.99/month
72 hours to pick-up
$5/day overdue charges
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FAQ

How Do I Get My Orders Delivered to PigeonBox?

  1. You will see your PigeonBox Delivery Address on your account page.
  2. Copy and paste your PigeonBox Delivery Address (exactly as seen on your account page) as your shipping address.
  3. Complete your order. You will be notified by us with a code to open the locker when your package has arrived.

How Do I Choose When to Pick Up My Order?

  1. When your order gets to us, you’ll receive a text message to schedule your package.
  2. Click the link in your message or go to "Usage History" in the PigeonBox dashboard.
  3. Press "Schedule Now" and choose your desired time and PigeonBox location.

How Do I Pick Up My Order?

  1. A six-character pick-up code will be texted or emailed to you.
  2. Press pick-up on the PigeonBox locker screen.
  3. Enter the pick-up code found on your email. The door that contains your package will open up. Take your package out and close the door.

Where can I find PigeonBox?

Available locations:
• UBC AMS Nest (right across RBC)
• Joyce-Collingwood Skytrain Station (Currently in beta)
• Stadium-Chinatown Skytrain Station (Currently in beta)
• Commercial Broadway Skytrain Station (Currently in beta)
• UBC Robson Campus (Coming Soon)

How do I refer a friend?

You can give your referral code located in your Account page to your friend.Your referral reward of $5 will be added once your referree has picked up their first delivery.

How can I contact PigeonBox for support?

You can reach us via e-mail at: support@pigeonbox.ca

Are there size restrictions?

Yes. The largest parcel size we can accommodate is 45cm wide x 40cm tall x 60cm deep. The maximum weight is 25kg. If you accidentally ship a larger package to PigeonBox, support will contact you to arrange pickup at our office.